2018-08-03

Business Manager
Job Opportunity at PK Wadsworth

Posted on Aug 3

www.pkwadsworth.com    

Location: Solon, OH
Job Type: Full Time
Job ID: W4165095

We're looking for a talented Manager to lead our team of installers.  

As a business manager, you will work as part of a dynamic team to maximize capacity, efficiency and profitability.  You will manage staff and exceed customer expectations by accomplishing the highest quality installation every time.

By working closely with installation technicians, installation coordinators, warehouse/inventory manager, fabrication and the sales manager, you will complete jobs on time and within budget, helping achieve the company's financial goals.

The position will be based in our office, with opportunities to travel to the market you are working in.

Responsibilities:

  • Show technicians how to establish customer rapport to ensure highest levels of satisfaction.
  • Set expectations for each installation, including safety and code requirements.
  • Ensure jobs are properly staged; coordinate and inspect equipment, plan and results.
  • Conduct training to ensure on-time, high quality installations.
  • Monitor performance of installation technicians and advise them how to improve.
  • Promote enthusiasm and brand loyalty during daily huddles, team meeting and 1:1's.
  • Adhere to the company's plan for resolving customer complaints quickly and favorably.
  • Analyze and control job expenses to meet budget.

Requirements:

3 to 5 years supervisory experience.

Good presentation skills; able to convey confident and decisive messages.

Multi-tasker who enjoys working in the filed with diverse teams on varied projects.

Detail orientated and highly organized with exceptional follow through abilities.

Top performer who can install pride of workmanship in self and others.

Outgoing personality that blends well with a fast-paced, goal drive environment.

Highly motivated, flexible and great attitude on life.

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