2018-08-29

Customer Service Representative (CSR)
Job Opportunity at Williams Insurance Agency

Posted on Aug 29

3304929440

Location: Canton, OH
Job Type: Full Time ;Part Time
Job ID: W4095908

Come Join our TEAM! Our agency is one of the fastest growing in Canton, OH 

This positions is full time from 8:30 to 5 Monday - Friday.

The Customer Service Representative has the role of attending to calls and correspondences, providing information about policies and make changes to existing policies. Duties of this position are but not limited to:

  • Analyze customer complaints and recommend solutions
  • Take calls from clients that have questions or policy changes
  • Communicate with all the staff what needs done 
  • Assist in soliciting sales of new products and policies
  • Assist clients in filling of policy documents and contacting them if something is needed
  • Maintain strong client relationship with customers

Qualifications

  • Must be willing to get a state license for Property and Casualty within a year 
  • Have the ability to multi-task
  • Must have effective communication skills
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