Inside Technical Sales
Job Opportunity at Kirk Key Interlock Company

Posted on Oct 12

http://www.kirkkey.com    234-209-9301

Location: North Canton, OH
Job Type: Full Time
Job ID: W4121482

We make products that keep people safe at work because we believe everyone has the right to return home safely. We are looking for a new member of our internal sales team who shares our beliefs and wants to work at our growing, innovative, and unique company. 

 JOB DESCRIPTION:

Work directly with customers to implement product-based solutions. Plan, direct, and coordinate the sale of product to the customer.

  QUALIFICATIONS:

  • Experience in account management or inside sales, industrial sales experience a plus.
  • Experience using CRM software, Salesforce preferred.
  • Self-motivator who is able to work independently, and confident enough to ask for help when needed.

 TASKS:

  • Answer customers’ questions about products, prices, availability and product uses.
  • Select the correct products or assist customers in making product selections, based on customers’ needs, product specifications, and applicable regulations.
  • Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
  • Emphasize product features based on analyses of customers’ needs and on technical knowledge of product capabilities and limitations.
  • Contact potential new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  • Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
  • Quote prices, credit terms and other bid specifications including shipping.
  • Provide customers with product samples and catalogs.
  • Process and confirm customers’ orders using current ERP system.
  • Maintains customer records using automated systems.
  • Work with outside sales engineers when appropriate.
  • Institute necessary price increases across customer base.
  • Collaborate with colleagues to exchange information, such as potential leads, selling strategies and customer information.
  • Assist with other projects and issues as needed or requested.
  • Occasional travel may be required.

SOCIAL / PERSONAL SKILLS:

  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, remaining positive, and not interrupting at inappropriate times.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Adjusting actions in relation to others' actions.
  • Actively looking for ways to help people.
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