2018-09-12

Member and Provider Care Advocates - Customer Ser
Job Opportunity at Liberty HealthShare

Posted on Sep 12

https://libertyhealthshare.org/    8555854237

Location: Canton, OH
Job Type: Full Time
Job ID: W4165809

Liberty HealthShare is seeking full time Member and Provider Care Advocates.

Liberty HealthShare (www.libertyhealthshare.org ) is a non-profit Christian Ministry that provides an alternative solution for health care needs. Liberty HealthShare is made up of likeminded individuals who voluntarily share one another’s medical expenses.

Liberty HealthShare is changing Health Care… for good. A Member and/or Provider care Advocate must genuinely embrace the company’s Christian Ministry foundation, while supporting the core values of Accountability, Integrity, and Trust. While maintaining professional advocacy for our Member and Providers on the phone.

Our Member/Provider care Advocates must be professional in appearance and speech since they are representing themselves as well as Liberty HealthShare. Our Provider/Member Care Advocates minister to our Members / Providers by answering and resolving questions related to membership while providing excellent customer service.

Duties of this position include the ability:

  • To have a love for God and follow Christian Principles
  • To answer high volume calls while remaining caring, cooperative, and calm
  • To use active listening skills
  • To multi task while on and off the phone
  • To be coachable and receive feedback in a positive manner to learn and grow
  • To possess dynamic computer skills that include accuracy and precise detail
  • To follow through on tasks as promised
  • To provide CARE and COMPASSION to EVERY caller

Our Provider/Member Care Advocates will respond to a vast array of questions, so having a thorough understanding of Liberty HealthShare and its Guidelines are a requirement. We embrace successful candidates from varied backgrounds and ages and life experiences for this exciting position.

We welcome experience included but not limited to one on one customer care, retail, medical, promotional, and other service oriented fields. Medical terminology is a plus but not required. Fluent in Spanish is a plus but not required.

This amazing career opportunity is in a professional upbeat team environment that Includes a guaranteed monthly bonus. This is not just “a job”.

Liberty HealthShare Respects and cares for its employees and is looking for individuals to respect this career opportunity with commitment and dedication to the position.

Hours: 11 am-7:30 pm Monday-Friday.

There are No Holidays and No Weekends! Business ready attire.

To explore this unique opportunity and learn more about LibertyHealthShare

Please visit our website at: www.libertyhealthshare.org.

Job Type: Full-time

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