Business Relationship Representative (Inside Sales

at Better Business Bureau
Location Canton, OH
Date Posted February 3, 2019
Category Default
Job Type Full-time



Servicing Canton Region/Greater West Virginia


POSITION:  Business Relationship Representative (Inside Sales)

Job Description:

Description: We are looking for driven, reliable and team-oriented sales professionals to make calls and presentations to business owners for BBB Accreditation. The primary role of this position is to educate businesses about the value of BBB Accreditation and then quickly and efficiently close and process applications. Our best producers make a high-volume of calls, providing knowledge to business owners, relaying important advantages of BBB Accreditation and helping to actively foster trust and integrity in the marketplace within our community.


• Grow our market share through relationships and sales

• Consistently meet/exceed the minimum sales production goals

• Fully understand and articulate BBB Accreditation advantages to business owners

• Document all contact and notes in database system

• Complete all Accreditation application documentation

• Keep track of all stages of the application process

• Work with Director of Sales to secure additional company information as needed

• Have an in-depth knowledge and understanding of accreditation standards and criteria while effectively communicating BBB mission


  • Highly-motivated and confident with a can-do attitude!
  • Strong written and verbal skills
  • Ability to thrive in a fast-paced team environment
  • Strong listening skills and the ability to identify a prospect’s needs and propose solutions
  • Proven ability to meet/exceed sales goals is key
  • Ability to make professional presentation both over the phone and in person (when necessary)
  • Ability to handle sensitive information and documents with confidentiality
  • Customer service and relationship building skills
  • Computer proficiency in Microsoft Office applications
  • Commitment to personal integrity and an ethical business marketplace


Desired Experience/Traits:

• Bachelor’s degree in a related field; or equivalent training and experience, however it is not required

• Prior B2B sales experience, however it is not required

Required experience:

Prior sales experience preferred, especially business to business

Job Type: Full-time or part time

Job Type: Hourly plus Commission

This is a full-time position with benefits; however, we would consider part time for the right person. Please indicate which you are interested in your cover letter when applying along with your salary requirements.

About BBB of Canton Region/Greater West Virginia: Established locally in 1961, we are an advocate for both businesses and consumers with a rich heritage of living that promise. BBB’s vision is to create an ethical marketplace where consumers and businesses can trust each other. We encourage cooperation by promoting business integrity and ethics which in turn builds consumer confidence and trust in the marketplace. We offer a competitive salary including benefits and generous paid time off. Visit us online at

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