PHX Select Team Coordinator

at Phoenix Enterprise Solutions, LLC (view profile)
Location Canton, OH
Date Posted September 11, 2019
Category Default
Job Type Full-time

Description

Why Phoenix & What We Do:

Phoenix Enterprise Solutions, LLC cares about returning lives to normal as fast as possible. We truly believe that communication, transparency, and innovation can break down the barriers to build a better future.

Our team, contractors, and platform are here to make everything that occurs during the restoration & repair process quick, easy, and efficient. Most of all, our PHX Platform FINALLY brings job automation & transparency to those who need it most in their time of need.

Job Overview:

The Team Coordinator administers daily activity for the PHX Select National Emergency Mitigation & Repair Program. A Team Coordinator will need to have functional knowledge of production job management, restoration processes, accounting, and customer service.

Essential Job Functions:

Respond and dispatch our national contractors to all mitigation and repair related jobs. For mitigation, this may include after-hour calls.

Input jobs into the PHX job management software and monitor its accuracy to ensure there is no documentation missed that is required either by our clients or insurance carrier.

Manage Job Management Reports related to mitigation and repair jobs daily.

Track production dates and follow up with Contractor's leadership team and their project managers.

Participate in the first level of customer relations

Manage and document Accounts Receivables

Customer Service and liaison; Creating Cheerleader Customers

Skills/Qualifications:

Proficiency in Microsoft Office software (i.e. Word, Excel, PowerPoint, and Exchange)

Excellent English, written and verbal skills

Attention to detail

Ability to take Initiative

Customer focus

Desire to be a Team player

People skills

Problem-solving abilities

Miscellaneous Information:

This position may require that you can be contacted outside of regular business hours.

Benefits Package Available

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